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Terms of service
Welcome to Dometic

These Terms govern the use of the Dometic Store. These Terms are to be read in conjunction with our Privacy Policy. The privacy policy sets out how we will use your information and can be found at Privacy Policy page. By using this Site, you consent to the processing of your personal information as described therein and warrant that all data provided by you is accurate.

We reserve the right in our absolute discretion at any time and without notice to amend, remove or vary the services or Terms and/or any page of this Site. You agree that use of the Site by you, constitutes acceptance of the Terms.

Unless expressly stated, hyperlinks to other third-party websites contained within the Site are not maintained or controlled by us. These third-party hyperlinks are provided as a reference solely for your convenience. As a result, we make no warranties about third party websites, nor do we accept any liability or responsibility for or endorse the content or use of these websites. If you enter a third-party website from the Site, you do so at your own risk. We take no responsibility for any virus, hacking or breach of security arising from the use of any such hyperlinks.

We will use reasonable endeavours to provide continual availability of our services and access to the Site. However, access to the Site may not always be possible due to numerous factors including those which are out of our control. We do not warrant or represent that access to the Site will be timely, continuous, fault-free, uninterrupted, secure or virus-free.

The materials on this website (the "SITE") are provided by Dometic Group AB (publ) (“DOMETIC” or ”WE”) as a service to its customers and may be used for informational purposes only. Single copies may be downloaded subject to the provisions below.

By using this Site and downloading any material, you agree to these terms of use (the “TERMS OF USE”). If you do not agree to them, do not use the Site or download any materials from it.

For information on how Dometic processes personal data, please refer to our Privacy Policy.

All names, logos, slogans and other trademarks appearing on the Site or otherwise used on or in connection with Dometic products are the property of Dometic, its affiliates, related companies or its licensors or joint venture partners (“DOMETIC TRADEMARKS”).  

Dometic trademarks may be used only in accordance with these Terms of Use or with the express prior written permission of Dometic.

You acknowledge and agree that you will not register any domain names or social media accounts or usernames containing Dometic trademarks (alone or in combination with anything else).

All content included on this Site, such as text, graphics, logos, trademarks, icons, images, film and audio clips and software is the property of Dometic or its content suppliers and is protected by Swedish and international copyright and other intellectual property laws and treaty provisions. Unauthorized use or distribution of any such content may violate copyright, trademark, and/or other intellectual property rights or other laws and is subject to civil as well as criminal sanctions.

This Site or any portion of this Site may not be reproduced, duplicated, copied, sold, resold or otherwise exploited for any commercial use that is not expressly permitted by Dometic. You may download one copy of the information found on Dometic sites on a single computer for your personal, non-commercial, internal use only unless specifically licensed to do otherwise by Dometic in writing.

You may neither modify, use or transfer the information for any commercial purposes; nor remove any copyright or other proprietary notices from the information. You agree to prevent any unauthorized copying of the materials and to ensure that all employees - if applicable - of your organization adheres to these limitations.

You are responsible for obeying all applicable copyright and other intellectual property laws. We permit you to make copies of this website as necessary incidental acts during your viewing of it; and you may take a print or screenshot for your personal use of so much of the site as is reasonable for private purposes. All other use is strictly prohibited. You may not frame this site nor link to a page other than the home page without our express permission.

Dometic does not grant any expressed or implied right to you under any intellectual property rights such as patents, copyrights, trademarks, designs or trade secret information.

The information contained herein is provided "as is" without any expressed or implied warranty of any kind including warranties of merchantability, non-infringement of intellectual property, or fitness for any particular purpose. In case Dometic is linking to the webpage of a third party, such linking is for the convenience of users only and Dometic will have no liability for the content or accuracy of information contained in such webpage.

In no event shall Dometic be liable for any damages whatsoever including, without limitation, damages for loss of profits, business interruption, or loss of information, arising out of the use of or inability to use the information, even if Dometic has been advised of the possibility of such damages.

Dometic further does not warrant the accuracy or completeness of the information, text, graphics, links or other items that may be contained within this information. Dometic may make changes to this content, or to the products described therein, at any time without notice. Dometic makes no commitment to update the information or other materials entered in this Site.

Any material, information or other communications you transmit or post to this Site will be considered non-confidential, non-exclusive, royalty-free, irrevocable, fully sub licensable and non-proprietary ("COMMUNICATIONS"). Dometic will have no obligations concerning the Communications.

Dometic will be free to disclose, copy, distribute, incorporate and/or otherwise use the Communications, together with all data, images, sounds, text, and other things embodied therein, for any and all commercial or non-commercial purposes.

Dometic may revise these Terms of Use at any time by updating this posting.

Dometic reserves in its sole discretion, the right to (1) change the Legal Statement or any other aspects of these Terms of Use; (2) monitor and remove postings; and/or (3) discontinue site availability at any time without notice.

If any term, condition, or provision of these Terms of Use is determined to be unlawful, invalid, void or for any reason unenforceable, the validity and enforceability of the remaining terms, conditions and provisions shall not in any way be affected or impaired thereby.

The Site is controlled, operated and administered by Dometic from its offices in Sweden. Dometic makes no representation (i) that materials at this Site are appropriate or available for use at other locations outside of Sweden and (ii) that access to the material from territories where their contents are illegal is prohibited. If you access this Site from locations outside of Sweden, you are responsible for compliance with all local laws. The laws of Sweden shall govern these Terms of Use, without giving effect to its conflict of laws provisions. The Stockholm District Court shall have exclusive jurisdiction in the first instance on any dispute arising from these Terms of Use.


2023 Dometic Outlet Patrol Icebox Pack Giveaway 
T&C’s apply. The promoter of Win A Patrol Icebox Pack is Dometic Australia, PO Box 1140, Clayton South, VIC 3169; Ph: (03) 9239 1000; ABN 62-086-366-305. This competition is valid from 10:00 AM 3rd July 2023 AEST – 11:59 PM 30th July 2023 AEST. This competition is only open to entry by Australian residents. 
To enter and be eligible to Win A Patrol Icebox Pack, you must make a purchase of any value from, if the purchase is cancelled you will not be eligible for entry. There are four (4) weekly prizes, each comprising of 1 x Dometic Patrol 20 Insulated Ice box 18.8 l RRP $289, 1 x Dometic Patrol/CI DH Drink holder for Patrol and CI iceboxes (9108400902) RRP $16.50 and Dometic Patrol/CI bottle opener (9108400904) RRP $16.50 and accessory bracket for Patrol and CI iceboxes (9600015517) RRP $21.50. Dometic reserves to right to switch out alternative product to the same value or more, subject to availability. Prize will be shipped separately to the purchase made from Dometic Outlet. 
The winner of each weekly prize will be drawn the following Monday at 9:00 AM on 10th July, 17th, 24th and 31st July 2023 AEST at the Dometic Office in Varsity Lakes. The winner will be announced by Thursday of each week, 13th July, 20th, 27th and 3rd August 2023 on the Terms of Service page on the Dometic Outlet website. The winner will be selected at random from the eligible list and contacted within one (1) days of the draw. The arrangement for the delivery and/or collection of the prize will be made with the winner at the scrutiny of Dometic Australia. If after reasonable attempts to contact the winner are unsuccessful, they will forfeit the prize/s and Dometic Australia reserves the right to redraw the winner(s) up to three (3) months after initial contact. The redraw(s) winner will be drawn at 1:00 PM on Friday 29th September 2023 AEST at the Dometic Office in Varsity Lakes. The redraw winner will be announced by Monday 2nd  October 2023 at The winner will be selected at random from the eligible list and contacted within seven (7) days of the redraw. The prize is not transferable or redeemable for cash. 
Entry is only open to Australian residents of 18 years of age or older and who have satisfied the conditions for and are not otherwise ineligible or otherwise excluded under these Terms and Conditions, Employees (and their immediate families) of Dometic. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin. 
By entering this competition and agreeing to join the Dometic newsletter mailing list, you agree to receive advertising from Dometic Australia.  
This promotion is in no way sponsored, endorsed or administered by, or associated with, Instagram or Facebook.